Privacy Policy

Ratwa Resort is committed to protecting your Privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a stay, please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

a) Personal Information:

Name, contact details phone number, email, address
Payment information credit/debit card details
Identification documents for check-in purposes

b) Non-Personal Information:

Browser type, IP address, device information
Website usage data cookies and analytics

c) Booking Information:

Reservation details dates, room type, preferences
Special requests or preferences

2. How We Use Your Information

We use your information for the following purposes:

To process and manage bookings and payments
To personalize your stay and improve our services
To send booking confirmations and relevant communication
For marketing purposes (with your consent)

3. Sharing of Information

We do not sell or rent your information. We may share your data with:

Service Providers: Payment processors, booking platforms, and IT support
Legal Authorities: When required by law or to protect our rights
Third-Party Analytics: To improve website performance

4. Data Protection and Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is entirely secure.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Your Privacy Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent for marketing communications
Lodge a complaint with the relevant data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Ratwa Resort
Ratwa Resort, Bhimashankar, Nigdale, Maharashtra 410509
Phone: +91 94210 08880
Email ID: ratwaresort@gmail.com

Effective Date: 01/05/2025